Terms and conditions for custom production
1. GENERAL PROVISIONS
1.1 Scope of the Terms and Conditions. These terms and conditions govern the conclusion of contracts between us as a trader and you as a customer through the online store and our and your rights and obligations under the contracts. The business conditions also include the mandatory information and provisions concerning your personal data and their processing. The business conditions take effect on 1 October 2016.
1.2 Terms used. We use the following abbreviations in our terms and conditions:
1.2.1 We, which means the trader, ie the business company FIBER3D Co., limited, with its registered office in 705 A, Silver Cord Tower 2, Canton Road 30, Tsim Sha Tsui, ID number 2985305.
1.2.2 You, which means the customer, ie the other party different from us, which may be one of the following entities:
18.104.22.168 A consumer who is a person who does not act in the course of his business22.214.171.124
126.96.36.199 non-entrepreneur who is a legal person not acting in the course of his business activity or in the independent performance of his profession,
An entrepreneur who is a person or a legal person acting in the course of his business activity or in the independent exercise of their profession.
1.2.3 Internet shop, ie our web interface located at the web address http:s // www.fiber3D.eu, in which you can view our general portfolio of offered goods / services.
1.2.4 E-mail, ie electronic mail that can be used to contact us at the e-mail address available on the web address of our online store.
1.2.5 Telephoneby which it is possible to contact us at the telephone number available on the web address of our online store.
1.2.6 Contract, which means any contract concluded in accordance with the procedure described below in these Terms and Conditions for the purpose of carrying out the contract you have entered into for the production and delivery of the work.
1.2.7 Goods / services, which means the subject of a work contract concluded on the basis of these terms and conditions.
1.3 Relation of business conditions to the contract. Business conditions are an integral part of every contract. Deviating provisions in the contract take precedence over the wording of the terms and conditions.
1.4 Relationship of the contract and business conditions to legal regulations. Rights and obligations not regulated by the business conditions or the contract are governed by the legal regulations of the Czech Republic, in particular Act No. 89/2012 Coll., The Civil Code. If you are a consumer, rights and obligations not regulated by the terms and conditions or the contract are also governed by Act No. 634/1992 Coll., On consumer protection, in accordance with European Union law, in particular Directive 2011/83 / EU, on consumer rights and Directive 2000/31 / EC on electronic commerce. In the event of a conflict between the terms and conditions or the contract with the legal regulation, the legal regulation shall prevail, unless it is a matter which can be regulated differently by the agreement.
1.5 Severability of the provisions of the terms and conditions and contractual arrangements. If any provision of the Terms and Conditions or the Contractual Arrangements becomes invalid, ineffective or disregarded, the validity and effectiveness of the other provisions of the Terms and Conditions and the Contractual Arrangements shall not be affected.
1.6 Relations with an international element. Legal relations between us and you in the presence of an international element are governed by Czech law and the Czech courts have jurisdiction to resolve any disputes. The UN Convention on Contracts for the International Sale of Goods (Vienna Convention) does not apply.
1.7 Complaints handling methods. Any complaints and disputes between you and us can be resolved
1.7.1 if you are a consumer, out of court in proceedings conducted by the Czech Trade Inspection Authority (www.coi.cz),
1.7.2 by e-mail at our e-mail address,
1.7.3 person in any of our establishments,
1.7.4 by telephone at our telephone number.
1.8 Supervisory authorities. Our activities are controlled and supervised by the state authorities of the Czech Republic, to which it is possible to turn with their suggestions in accordance with the legal regulations that regulate their competence and powers. The state supervisory authorities are in particular:
1.8.1 Czech Trade Inspection Authority,
1.8.2 Trade Licensing Offices,
1.8.3 Office for Personal Data Protection.
2. CONCLUSION OF CONTRACTS
2.1 Ordering goods / services. The goods / services in our online store can be ordered by sending your request via the contact form or to the e-mail address provided in the online store. The online store lists the framework portfolio we offer. Based on your request, we will send you - after clarifying the details - a specific offer containing the price or its determination and other details of performance that do not result from these terms and conditions. Sending the request itself is not a conclusion of the contract.
2.2 The contract is concluded if you accept our offer and inform us in writing (by e-mail) without undue delay, no later than 10 days from receipt of the offer, unless a longer period was specified in the offer. Acceptance of our offer with a supplement or deviation is not possible and is considered a counter-offer on your part.
2.3 By sending the initial request, you express your will to determine the content of the negotiated contract on the basis of these terms and conditions.
2.4 Procedure for ordering goods / services. You can make an inquiry by filling in the required data in the appropriate contact form on our online store and sending it in a web browser environment. The content must be:
2.4.1 information about which service you want to use,
2.4.2 preferred method of delivery and payment,
2.4.3 your identification data:
188.8.131.52 name and surname and possible name of the legal entity,
184.108.40.206 residence or registered office,
220.127.116.11 address for delivery of goods,
18.104.22.168 telephone number,
22.214.171.124 IČ, if you are an entrepreneur or a non-business legal entity,
126.96.36.199 DIČ, if you are a VAT payer.
2.5 In case of incompleteness or incorrectness of the request, we will invite you to complete it or warn you of the impossibility of concluding the contract.
2.6 Confirmation of conclusion of the contract. Once we have agreed on the exact content of the contract, including all the details, ie we receive your approval of our offer, we will confirm the conclusion of the contract to your e-mail address by sending an e-mail message which will include:
2.6.1 confirmation of the contract and its content ,
2.6.2 our business conditions, the content of which also includes the mandatory information provided.
2.7 Language and retention of the contract. Contracts are concluded in Czech, as well as in Slovak and English. We do not impose concluded contracts and therefore it is not possible to access them [RL - ML2].
3. CONCLUDED CONTRACTS AND THEIR CONTENT
3.1 Amendment and cancellation of the contract. It is not possible to unilaterally change or cancel the concluded contracts; this may be done only by mutual agreement, or if so provided by law or business conditions.
3.2 Content of the contract. Based on the concluded contract, we are obliged to perform and deliver the ordered work in the agreed manner and provide any agreed services, and you are obliged to take over the goods or services and pay us the total price, which consists of the price for the ordered work or services, payment price, delivery price and services and the price of any other ordered services.
3.3 material or other things of a nature necessary for the performance of the work or the provision of services at our own expense, which are already included in the price of the work / service. This does not apply if, as a result of your subsequent performance of the work / services, there is an increase in the material or items required to perform the work / services. The things necessary for the performance of the work / services do not mean tools and other things that do not pass with the handover of the work to you as the client.
3.4 Documents for the execution of the work. It will probably be necessary to provide us with the documents to carry out the work. The following applies to these:
3.4.1 If we are to prepare the work and deliver the resulting goods to you on the basis of your template (eg print data), you are obliged to deliver it to us before the work begins.
3.4.2 If your cooperation requires other work, we will set a reasonable time limit for its provision. If the deadline expires in vain, we can either secure a replacement performance on your account or withdraw from the contract.
3.4.3 We will warn you without undue delay of the inappropriate nature of the thing or order that you have given us to perform the work. If you insist on the use of such a document or order, you must do so in writing.
3.4.4 If you do so, we may - due to the inappropriate nature of the handed over or order - withdraw from the contract.
3.4.5 If, according to Czech law or the law of the state where the subject of the work is to be used, the use of the subject of the work endangers or violates the right of a third party from industrial or other intellectual property, the contractor is obliged to do so if the contractor knew or should have known about this at the time the contract was concluded. The provisions on legal defects of the subject of purchase shall apply mutatis mutandis to legal defects of the work.
3.5 Declaration of suitability of provided documents . You declare that you have all relevant rights to use the supplied materials (especially print data or other designs for our other activities), in particular trademark, copyright and related rights, but also other intellectual and industrial property rights, if applicable. In particular, you declare that if the document is protected by the rights of third parties:
3.5.1 the rights of these third parties will not be infringed by the performance of the contract;
3.5.2 you have a license or other title for the provided copyrighted material, which entitles you to share it with us and reproduce it in order to fulfill our obligations arising from the performance of the work; we will no longer use the work beyond these obligations, unless otherwise agreed;
3.5.3 you are ready to prove at the request of us or a third party the right to exercise the licensed property rights to the relevant subject of protection with the relevant license or other title.
3.6 Protection against third party claims . In the event that a third party claim is made against us, based on the fact that we have unlawfully used a copyright or other work or interfered with trademark rights or another object of industrial or intellectual property protection in the performance of the contract in accordance with these terms and conditions , you agree that:
3.6.1 you will defend us at our request against this third party and take appropriate legal action to do so, and
3.6.2 you will indemnify us for any harm caused by such claim, including any legal and other procedural fees.
On the other hand, we undertake not to recognize such a third party claim or not to pursue an out-of-court settlement without informing and discussing such a step with you in advance.
3.7 Discounts and promotions. For discounts or other marketing events, unless otherwise stated, the individual discounts provided and other benefits cannot be combined.
3.8 Gifts and bonuses. If you have been provided with gifts or other bonuses under the contract, the existence of the gift contract depends on the existence of the main contract, and the gift contract is concluded with the untying condition of cancellation of the gift contract in case of termination of the main contract.
3.9 Discount coupons and gift vouchers. Discount coupons and gift vouchers can be redeemed under the agreed conditions or under the conditions stated on the coupon or voucher.
4. PAYMENT TERMS
4.1 Methods of payment. The total price can be paid in the ways you find on the corresponding page in our online store.
4.2 Time for payment. You are obliged to pay the total price either before the delivery of the goods / services, upon receipt of the goods / services, or later, according to the agreed method of payment. If the total price is to be paid before the delivery of goods / services, you are obliged to pay it within 10 days of concluding the contract. If the total price is paid through the payment service provider, the total price is paid by crediting the monetary amount to our account with the payment service provider.
4.3 If the total price is to be paid before the delivery of the goods / services, we are not obliged to start performing the work / services before such payment is made.
4.4 Payment by credit. In the event that the payment of the total price through a loan or other financial product is agreed on the basis of a contract with the financial service provider, this ratio is also governed by the contract and conditions of the financial product provider.
4.5 In the event that the ordered goods / services are not paid, the company FIBER3D Co., limited has the right to publish all data about such a debtor.
5. DELIVERY CONDITIONS
5.1 Delivery methods. You can find the delivery methods that you can use on the corresponding page in our online store.
5.2 Restrictions on the supply of goods. As of the effective date of these terms and conditions, we deliver goods only to the following countries:
5.2.1 Czech Republic,
5.2.2 Slovak Republic,
We reserve the right to reduce or expand the list of countries to which we deliver the goods without the need to change these terms and conditions.
5.3 Acquisition of ownership. You will become the owner of the goods we deliver to you, but not before you have paid the total price in full. The same applies to things that, based on our services, will be incorporated into your goods that have been the subject of services.
5.4 Delivery time. The agreed time for delivery of goods runs from the conclusion of the contract. If the total price is to be paid before the delivery of the goods, the time for delivery of the goods runs from the payment of the total price. The goods will be delivered to the destination at this time. If you are not a consumer and the goods are to be delivered to the destination by the carrier, the goods will be handed over to the carrier at this time.
5.5 Acceptance of goods. You are obliged to take over the goods at the agreed time and place, depending on the method of delivery. If the goods are to be delivered by carrier, you are obliged to take them over upon delivery to the destination. If you do not take over the goods, we will in particular have the right to pay a storage fee for the storage of the goods, which is CZK 10 per day, but its total amount may not exceed the price of the stored goods. If we deliver the goods to you repeatedly after you do not accept them, we are entitled to reimbursement of the costs associated with repeated delivery. We will agree with you on repeated delivery.
5.6 Self-help sale of goods. If it is not possible to reach an agreement on when the goods will be taken over for more than 1 month, or if you are late for taking over the goods for more than 1 month, we are entitled to sell the goods and to satisfy our potential receivables from your proceeds.
5.7 Damage to the goods during transport to the consumer or non-entrepreneur. If you are a consumer or a non-entrepreneur, the risk of damage to the goods passes to you by taking over the goods. In the event that the goods are delivered to you damaged, you are obliged to inform us immediately of the damage, preferably:
5.7.1 by e-mail at our e-mail address,
5.7.2 in person at any of our establishments,
5.7.3 by telephone at our telephone numbernumbers.
In the event that you find out about the damage to the shipment when taking over the goods, you are obliged to inform not only us, but also the carrier when taking over the goods. You can ask the carrier to unpack the damaged shipment before it is taken over, and if you find that the goods have been damaged, you are not obliged to take them over from the carrier.
5.8 Damage to goods during transport by the entrepreneur. If you are an entrepreneur and the goods are to be delivered by a carrier, the risk of damage to the goods passes to you by handing over the goods to the carrier. If damage to the goods occurs after the risk of damage has passed, we are not liable for it and the damage to the goods does not affect your obligation to pay the total price and the obligation to take over the goods. In the event that the goods are delivered to you damaged, you are obliged to immediately report the damage to the goods to the carrier.
5.9 Packaging of goods. Unless otherwise agreed, the goods will be packed in a manner suitable for their preservation and protection.
6. RIGHT OF WITHDRAWAL
6.1 Inability of the consumer to withdraw from the contract. Although the contract will be concluded by means of distance communication, we would like to draw your attention to the impossibility of withdrawing from the contract without giving a reason, because in the case of contracts governed by these terms and conditions d) of the Civil Code.
6.2 General impossibility to withdraw from the contract. The right to withdraw from the contract in other cases is not negotiated.
7. COMPLAINTS OF DEFECTS IN GOODS BY THE CONSUMER AND NON-BUSINESS
7.1 Scope. This part of the terms and conditions applies to you only if you are a consumer or non-entrepreneur, and regulates our liability for defects in the goods.
7.2 Warranty period. Defect liability rights must be exercised without undue delay upon receipt of the goods, but no later than two years or until the expiry of the extended quality guarantee. Otherwise, your right of liability for defects in the goods expires and you will not be granted.
7.3 Our liability for defects in the goods. We are responsible for ensuring that the goods are free of defects upon receipt and during the warranty period. In particular, we are responsible for ensuring that the goods comply with the contract, ie that:
7.3.1 it has the characteristics we have agreed and, in the absence of an agreement, such characteristics as you could expect given the nature of the goods,
7.3.2 corresponds to the quality or design the contracted sample or model, if the quality or design has been determined according to the contracted sample or model and
7.3.3 complies with the requirements of the legislation.
7.4 Extended quality guarantee. If the contract stipulates a guarantee for the quality of the delivered goods for a certain period, we are responsible to you after the expiration of the warranty period that until the expiration of the stated period
7.4.1 or part thereof will be fit for use for their usual purpose,
7.4.2 goodspart of it will retain its usual characteristics.
The extended quality warranty period begins at the same time as the warranty period. We only provide an extended quality guarantee for certain goods if their duration is stated in the methods above.
7.5 Limitation of Liability.to you
7.5.1 for wear and tear of the goods caused by their normal use,
7.5.2 for defects in the goods, if this follows, especially in the case of usable and perishable goods, by its nature,
7.5.3 if you knew before taking over the goods that the goods has a defect,
7.5.4 if you caused the defect yourself.
Please note that due to the nature of the technology and materials used, it must be assumed that the manufactured items will require specific handling and will not be capable of fulfilling a purpose that might otherwise result from their nature.
7.6 Your rights in the event of a defect in the goods. If the goods are defective, you have the right:
7.6.1 to rectify the defect free of charge,
7.6.2 if this is not disproportionate due to the nature of the defect, especially if the defect cannot be rectified without undue delay, to deliver new goods without defects, but if the defect applies only to parts of the goods, you can only request a replacement of the part,
7.6.3 if it is not possible to eliminate the defect or replace the goods or its parts, withdraw from the contract,
7.6.4 at a reasonable discount.
7.7 Your rights in the event of repeated or multiple defects of the goods. If you cannot use the goods properly due to repeated occurrence of the same defect after repair or due to a larger number of defects, you have the right:
7.7.1 to deliver new goods or replace parts,
7.7.2 to a reasonable discount,
7.7.3 to withdraw from contracts.
A recurrence of a defect is considered if the same defect occurs on the item after at least two previous repairs. A larger number of defects is considered to be the simultaneous occurrence of at least three defects, each of which separately prevents the use of the goods.
7.8 Impossibility to demand withdrawal from the contract and delivery of new goods. If you cannot return the goods in the condition in which you received them, you cannot withdraw from the contract or request the delivery of new goods. This does not apply:
7.8.1 if the condition has changed as a result of an inspection in order to detect a defect in the goods,
7.8.2 if you used the goods before the defect was discovered,
7.8.3 if you did not cause the goods to be returned in an unaltered condition by acts or omissions , or
7.8.4 if you sold the goods before the defect was discovered, if you consumed it, or if you modified the goods in normal use; if this has happened only in part, you will return to us what you can still return, and the rest will provide us with a refund up to the amount in which you benefited from the use of the goods.
7.9 Method of complaint. If you wish to exercise your right of liability for defects, you can do so best:
7.9.1 by sending the goods to the address of any of our establishments,
7.9.2 in person at any of our establishments.
7.10 Requirements for the complaint. The goods must be handed over to us in a condition that allows us to assess the justification of the complaint, in particular, it is not possible to hand over the goods unreasonably polluted. When making a complaint, it is necessary to:
7.10.1 prove that the goods are a work performed by us,
7.10.2 state what defect you are claiming and how you request that the complaint be settled. It is not possible to subsequently change the required method of handling the complaint without our consent.
7.11 Complaint handling. If you are a consumer, your complaint will be settled without undue delay, no later than 30 days from the date of the complaint. If you are a non-entrepreneur, your complaint will be processed without undue delay, but no later than within 40 days. You will be notified of the settlement of this complaint within this period and the goods will be returned to you in the same way as they were handed over to us when the complaint was lodged. If the complaint is not settled in time, you have the right to withdraw from the contract. If your claim is accepted, the warranty period and the extended quality guarantee period will be extended by the time it took us to process your claim.
7.12 Reimbursement of complaint costs. In the event that your claim is accepted, you have the right to reimbursement of the necessary costs that were expediently incurred in exercising the right from liability for defects of the goods. In the event that the complaint is rejected, we have the right to reimbursement of the necessary costs incurred by returning your goods.
7.13 Confirmation of complaint. When exercising the right from liability for defects of goods, we will issue you a written confirmation of when you exercised the right, what is the content of the complaint and what method of handling you require, as well as confirmation of the date and method of handling the complaint, including confirmation of repair and duration, or a written justification for the rejection of the complaint.
8. COMPLAINTS OF DEFECTS IN GOODS BY THE ENTREPRENEUR
8.1 Scope. This part of the terms and conditions applies to you only if you are an entrepreneur and regulates our liability for defects in goods.
8.2 Our liability for defects in the goods. We will deliver the goods to you in the agreed quantity, quality and design. If the quality and design are not agreed, we will deliver the goods in a quality and design suitable for the purpose apparent from the contract; otherwise for the usual purpose. If the quantity is determined only approximately, we will determine the exact quantity. If the goods are defective when the risk of damage passes to you, we are responsible for them. This does not apply if it is a defect that can be identified with the usual attention already at the conclusion of the contract.
8.3 Warranty period. Defective situation liability rights must be exercised without undue delay upon receipt of the goods, but no later than the expiry of the extended / agreed quality guarantee. Otherwise, your right of liability for defects in the goods expires and you will not be granted.
8.4 Above-standard guarantee for entrepreneurs. We are also responsible to you that for the period agreed in the contract, in case of non-negotiation then for a period of 6 months from receipt of the goods,
8.4.1 the goods or part thereof will be suitable for use for its usual purpose,
8.4.2 that it retains its usual properties .
8.5 Limitation of Liability.to you
8.5.1 for wear and tear caused by its normal use,
8.5.2 for defects in the goods, if it follows, especially for goods that are usable and perishable, by their nature,
8.5.3 for defects in the goods, if you by knowing the goods, know
8.5.4 for defects in the goods, if you caused them yourself.
8.6 Your rights in the event of a material breach of contract. If the defect means a material breach of contract, you have the right:
8.6.1 to rectify the defect by delivering new goods without a defect or by delivering missing goods,
8.6.2 to rectify the defect by repairing the goods,
8.6.3 to a reasonable discount on the price.
The delivery of goods with such a defect is considered to be a material breach of the contract, of which we must have known at the time of concluding the contract that if you had foreseen it, you would not have concluded the contract with us; in other cases, the breach of contract is considered insignificant. If you do not notify us of the chosen right, you have the rights as in the case of a minor breach of contract.
8.7 Your rights in the event of a minor breach of contract. If the defect is a minor breach of contract, you have the right:
8.7.1 to rectify the defect,
8.7.2 to a reasonable discount.
If you do not notify us of the chosen right, we can eliminate the defect by repairing the goods, delivering new goods or delivering what we did not deliver to you. You cannot change the chosen right later without our consent.
8.8 Impossibility to demand withdrawal from the contract and delivery of new goods. If you cannot return the goods in the condition in which you received them, you cannot withdraw from the contract or request the delivery of new goods. This does not apply:
8.8.1 if the condition has changed as a result of an inspection in order to detect a defect in the goods,
8.8.2 if you used the goods before the defect was discovered,
8.8.3 if you did not cause the goods to be returned in an unaltered condition by acts or omissions , or
8.8.4 if you sold the goods before the defect was discovered, if you consumed it, or if you modified the goods in normal use; if this has happened only in part, you will return to us what you can still return, and the rest will provide us with a refund up to the amount in which you benefited from the use of the goods.
8.9 Method of complaint. In the event that you wish to exercise your right of liability for defects, you may do so:
8.9.1 by sending the goods to the address of any of our establishments,
8.9.2 in person at any of our establishments.
8.10 Requirements for the complaint. The goods must be handed over to us in a condition that allows us to assess the justification of the complaint, in particular, it is not possible to hand over the goods unreasonably polluted. When making a complaint, it is necessary to:
8.10.1 prove that the goods are a work performed by us,
8.10.2 state what defect you are claiming in the goods and how you request that the complaint be settled. It is not possible to subsequently change the required method of handling the complaint without our consent.
8.10.3. prove that the goods have been paid for.
8.11 Complaint handling. Your complaint will be processed without undue delay, but no later than within 40 days. The goods will be returned to you in the same way as they were handed over to us when the complaint was lodged. If your complaint is accepted, the period for exercising your rights from liability for defects and the period of the above-standard quality guarantee are extended by the time it took us to process your complaint.
8.12 Reimbursement of complaint costs. In the event that your claim is accepted, you have the right to reimbursement of the necessary costs that were expediently incurred in exercising the right from liability for defects of the goods. In the event that the complaint is rejected, we have the right to reimbursement of the necessary costs incurred by returning your goods.
9. PROTECTION AND PROCESSING OF PERSONAL DATA
9.1 Legal regulation. All processing of personal data takes place in accordance with the General Regulation of the European Union No. 2016/679, on the protection of personal data) (hereinafter "GDPR").
9.2 Processing of personal data for the performance of the contract and in connection with the concluded contracts. We process your personal data on the basis of and for the purpose of fulfilling our obligations arising from the agreements concluded between us and you and for the conclusion of these agreements. For this purpose, we use personal data for the time necessary to process orders and complaints. As part of these activities, your personal data may be made available to other entities (especially our contractors and payment system operators). Based on the contract, we also process your personal data when maintaining user accounts in our online store, for the entire period of the user's account.
9.3 Processing of personal data for sending business messages. We also process your personal data for the purpose of further offering our goods and services through commercial communications based on our legitimate interest, unless you have refused to do so.
9.4 Processing of personal data on the basis of a legitimate interest. We also process your personal data for the purpose of evaluating website traffic and creating statistics and records, based on our legitimate interest in monitoring website traffic and optimizing it. We do this for the time necessary to evaluate the collected data and implement any adjustments. We pass this data on to our processors, who deal with traffic analysis and help us with the operation of websites and e-shop solutions.
9.5 Processing of personal data on the basis of consent. Based on your consent granted for an indefinite period, we also process your personal data for the purpose of:
9.5.1 direct marketing to the extent that we use advanced methods of targeting advertising (this does not affect processing for marketing purposes based on legitimate interest),
9.5.2 offering goods and the services of other entities through commercial communications.
9.6 Processing of personal data for the fulfillment of our legal obligations. We also process your personal data for the purposes and on the basis of the fulfillment of our legal obligations connected in particular with bookkeeping and the provision of information to public authorities.
9.7 Scope of personal data processing. The personal data we process are:
9.7.1 name and surname,
9.7.2 date of birth,
9.7.4 e-mail address,
9.7.5 telephone number,
9.7.6 identification number and tax identification number,
9.7.7 IP address,
9.7.8 registration details,
9.7.9 order details,
9.7.10 payment details.
9.9 Disagreement with the processing of personal data. You may at any time express your disagreement with the processing of your personal data for the purpose of sending commercial communications, as well as you may withdraw your previous consent to the processing of personal data for any other purpose at any time, unless it is processing to fulfill our obligations under contracts legal obligations or any other purpose arising from our legitimate interests.
9.10 Storage time. We store personal data only for the time strictly necessary to achieve the purposes stated above. We will destroy personal data immediately after the purpose of processing has ceased.
9.11 Persons involved in the processing. We process all the mentioned personal data as an administrator. This means that we determine the purposes defined above for which we collect personal data, determine the means of processing and are responsible for its proper execution. For the processing of personal data, we also use the services of other processors who process personal data only according to our instructions. Such processors are, in particular, IT service providers and other technology and support suppliers, marketing tool operators and communication tool providers.
9.12 Rights of the personal data subject. With regard to your personal data, you also have the right:
9.12.1 to request the correction of inaccurate or outdated personal data, so if you find that the personal data we process about you is inaccurate or incomplete, you have the right to correct it without undue delay, or 9.12.2
copies request confirmation that processing is taking place and, if so, information concerning such processing to the extent set out in Article 15 of the GDPR, as well as a copy of the processed data, (we are entitled to charge a fee for furthercoverage of necessary costs),
9.12.3 in some cases you have the right to have your personal data deleted. We will delete your personal data without undue delay if we no longer need it for the purposes for which we processed it, or if you exercise your right to object to the processing and we find that we no longer have or have no such legitimate interests that would justify such processing. shows that the processing of personal data carried out by us has ceased to comply with generally binding regulations. However, this right does not apply if the processing of your personal data is still necessary for the fulfillment of our legal obligation, for the purposes of archiving, scientific or historical research or for statistical purposes, or for determining, enforcing or defending our legal claims.
9.12.4 exercise the right to restrict the processing of personal data. This right allows you in certain cases to request that your personal data be marked and that this data not be subject to any further processing operations - in this case, however, not forever (as in the case of the right to erasure), but for a limited period of time. We must limit the processing of personal data if you deny the accuracy of personal data before we agree what data is correct or we process your personal data without a sufficient legal basis (eg beyond what we have to process), but you will give priority to restrictions (eg if you expect you to provide us with such data in the future) or we no longer need personal data for the above purpose of processing, but you request it to determine, enforce or defend your legal claims, or object to the processing and we for the period during which we save, if your objection is justified, we are obliged to limit the processing of your personal data.
9.12.5 request the transfer of personal data in cases of processing with your consent or under a contract,
9.12.6 raise an objection to the processing of personal data which takes place on the basis of our legitimate interest. We will stop processing your personal data unless we have good legitimate reasons to continue such processing. In the event of an objection to marketing activities, we will terminate these activities.
9.13 Right to lodge a complaint with the Supervisory Authority. In the event that you become convinced that the processing of your personal data has violated the GDPR on our part, you have the right to file a complaint with the Office for Personal Data Protection (www.uoou.cz).